Last updated: 16 July 2025

At Gillian Juergens Photography, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website gill-photography.com.au or engaging with our services, you agree to the terms outlined below.

1. Who We Are

We are Gillian Juergens Photography, a lifestyle photography business based in Australia. Our website address is: gill-photography.com.au.

You can contact us at:

Email: hello@gill-photography.com.au
Phone: 0403 188 674

2. What Personal Information We Collect

We may collect and hold the following types of personal information:

Contact Details: Full name, email address, phone number
Booking Information: Session date, time, and location
Payment Details: For invoicing, deposits, or refunds (handled via secure third-party providers)
Photographic Content: Images captured during sessions (with consent)
Website Usage Data: IP address, browser information, pages visited (via cookies and analytics tools)

3. Why We Collect Your Information

We collect personal information for the following purposes:

To communicate with you about enquiries, bookings, or services
To provide, manage, and deliver photography services
To process payments and issue invoices
To improve our website and services through analytics
To share photographs (only with your explicit consent) for our portfolio, website, or social media

4. How We Collect Personal Information

We collect information directly from you when you:

Submit an enquiry or booking form
Contact us via email, phone, or social media
Attend a photography session
Interact with our website (e.g. through cookies and usage tracking)

We may also collect information from third-party services you use to book with us (e.g. Pixieset, HoneyBook, etc.).

5. Disclosure of Your Information

We do not sell or rent your personal information. We may disclose it to:

Trusted third-party service providers (e.g. payment processors, image delivery platforms, cloud storage providers)
Legal or regulatory authorities, where required by law
Our accountant or legal advisor for business compliance

Any third party we engage is required to comply with Australian privacy laws or equivalent safeguards.

6. Overseas Disclosure

Some of our third-party service providers may store or process your data overseas (e.g. cloud storage or gallery platforms based in the US or EU). Where this occurs, we take reasonable steps to ensure your data is protected according to Australian privacy standards.